| In order
to address the long waiting lists for orthopaedic outpatients a musculoskeletal
working group was set up in 2000 within the Eastern Board to explore
ways of improving the service. The following projects for patients
with musculoskeletal conditions have been successfully piloted and
are now being rolled out across the Eastern Board area.
Orthopaedic
triage
Studies in the UK have shown that 10-40% of new referrals from GPs
to orthopaedic clinics do not require orthopaedic surgical intervention
leading to a delay in appropriate treatment for patients and a potential
waste of resources . The pilot model used a specialist GP and a
physiotherapist, based in a health centre. They assessed hip, knee
and back referrals from GP practices in the area. The aim of the
clinic was to reduce inappropriate referrals to the orthopaedic
surgeons and to offer more appropriate management of referrals.
The evaluation of the pilot indicated that it had significantly
reduced onward referrals to the orthopaedic surgeons and increased
referrals for physiotherapy. There was a high degree of satisfaction
from patients, GPs and orthopaedic surgeons. Clinics are now being
set up in all Board areas.
Rheumatology pilot
The Rheumatology Liaison Nurse service was developed to compliment
the existing Rheumatology service. Its aims were:
 |
To reduce waiting
times and enhance patient quality of life by establishment of
a specialist rheumatology nurse to act as a filtering system/triage
for non-urgent referrals from primary care and for patients
with rheumatoid arthritis. |
 |
To provide support and advice
for the primary care team and patients. |
 |
To develop a review clinic for
patients following assessment and treatment in hospital. |
The project consisted of community and hospital
based clinics, a patient telephone helpline, a GP fast access service,
patient education programmes and staff development programmes.
The evaluation of the pilot showed that there had
been a reduction in the number of new patients waiting to be seen
at Rheumatology clinics and that it provided a locally accessible
high quality service with high levels of GP and patient satisfaction.
Chronic pain pilot
In 2001 a pilot project introducing a Specialist Chronic Pain Nurse
commenced. The aims of the project were as follows:
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To reduce the waiting
list to the pain clinic, enhance patient quality of life and
offer GPs an alternative option for referral of patients with
chronic intractable pain. |
 |
Develop GP guidelines for referrals
to the Pain Clinic |
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Development of practice-based
treatment by GPs. |
Patients referred to the service were allocated to the relevant
consultant or, where appropriate, to the Pain Sister. In addition
patients already attending the consultant may have been referred
on to the Pain Sister for assessment, to monitor and/or continue
treatments. This enabled continuity of the service and allowed adjustments
to treatments to be made as necessary, without patients having to
wait for a review with consultants some 3-6 months later. This resulted
in improved treatment compliance, more appropriate referrals and
a decrease in waiting lists and waiting times.
Spinal triage clinic
The spinal triage service was set up in Musgrave Park Hospital in
2001. An appropriately trained physiotherapist triages GP waiting
list referrals for back pain fulfilling the referral criteria. The
service is available to all GP practices within the Eastern Board
area. The physiotherapist makes an initial assessment of the patient
and depending on the outcome the patient may be discharged with
advice, or referred to an appropriate channel of treatment i.e.
spinal surgeon, pain specialist, clinical psychologist, physiotherapist
or other as deemed necessary. Evaluation has shown that the majority
of patients triaged at the clinic do not need to be seen by a spinal
surgeon thereby providing timely and appropriate treatment and freeing
up the surgeon’s time to deal with those patients who may
require surgical intervention.
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References
Weale AE, Bannister GC. Who should
see orthopaedic outpatients-physiotherapists or surgeons? Ann R
Coll Surg Angl (Suppl) 1995;77:71-73
Improving Orthopaedic Services. A guide
for clinicians, managers and service commissioners. Action on Orthopaedics
and the Orthopaedic Service Collaborative. NHS Modernisation Agency
2002.
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